Ad Reports - Information and Limitations

Andreia

Last Update há 3 anos

In the Facebook API there are some limitations that can be checked on third party platforms that use the API to connect with the social network. Below we show the information and limitations that exist in the area of Facebook ad reports.


🔹 When adding a Facebook page with ad account for the first time on the platform the reporting data can take up to 1h to be submitted.


🔹 When a new facebook page with ad account is added in Swonkie, 89 days of history is returned for all charts except for the following:

           - List of Posts (The last 60 posts are returned)

           - Top Posts (Last 60 posts are returned)


🔹 Ad data (dark posts) and sponsored posts data are displayed.


🔹 You can see data up to 1 day before the current day (Example: Today - Day 5 | Data is shown up to day 4).


🔹 The day's data is updated when the user enters the report for the first time in the day.


🔹 If you do not enter the report and just export the report via the list or receive it in the email, the report will be with the most up-to-date data.


🔹 The Total Reach of the selected time interval is not displayed because this value is not returned by Facebook. For this reason only the average is displayed.

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